Hotel Manager (Hotel Manager): Reference scheme

Hotel Manager (Hotel Manager): Reference scheme

Scheme D) Unregulated profession without a defined scheme (provisional scheme)

The reference scheme is based on the 'modelSkills Cycle' and is in line with the 'Tourism, Arts, Heritage Competence Framework (TAH-CF)'. the TAH-CF is defined in accordance with the European Qualifications Framework (EQF), the Recommendation of the European Parliament and of the Council 2009/C 155/02 (ECVET) and the APNR (Non-Regulated Professional Activities) scheme adopted by UNI for the technical standardization of unregulated professions.”

The form is made available to all stakeholders in the cultural tourism supply chain in order to collect comments and useful elements for identifying the initial scheme. All interested parties are invited to improve the sheet by sending their contributions to info@aiptoc.it

Description

PST6: Hotel Manager (Hotel Manager) (V Level EQF)

The Hotel Director, or Hotel Manager, is responsible for the operational and strategic management of a hotel or accommodation facility

His main responsibilities include:

Operation management: Supervise the daily operations of the hotel, including reception, housekeeping, catering and maintenance services.
Personnel Management: Hire, train and manage staff, ensuring high standards of service.
Financial Management: Balance costs, optimize revenue and manage budget.
Customer Service: Ensure customer satisfaction and handle any complaints.
Marketing and Sales: Promote the hotel and develop strategies to increase bookings.
Maintenance and Quality: Ensure the hotel's quality and safety standards are maintained.

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Standards of Reference

European Qualification Framework (EQF)
Recommendation 2009 / C 155/02 (European Credit System for Vocational Education and Training - ECVET)
Law 4/2013 relating to non-regulated professions

Profile Evaluation Criteria

To certify the possession of skills, it is proposed to take into consideration methodologies that take into account the following aspects in a non-mutually exclusive manner, i.e. possibly in combination with each other:

Qualifications awarded in the academic field (Formal Learning)
Specific Training (Non-Formal Learning)
Work or Professional Experience (Informal Learning)

Work or professional experience can be demonstrated through various tools including:

Curriculum Vitae
Professional portfolio
Objective placement on the market (awards, regional, national or international recognition)

Requirements for access to the professional figure

Since the professional figure is not organized in an order or college, the requirements may vary based on the relevant Professional Association or other criteria established by the individual interested parties. Below are the requirements adopted by the Helios Study Center for inclusion in the internal register containing the list of Professionals whose skills have been recognized as corresponding to the requirements indicated in the “Tourism, Arts and Heritage Competence Framework (TAH-CF)”

Having attended specific training courses for the professional figure in question organized/recognised by Regions or professional associations established pursuant to law 4/2013 and recognized by the Ministry of Business and Made in Italy (formerly MISE) and at least six months of experience work or profession related to the profession in question

Having attended a specific training course whose contents and assessment methods comply with this sheet and at least six months of work or professional experience relating to the profession in question

Secondary school diploma and at least 1 year, even if not continuous, of proven work, professional experience relating to the profession in question

At least 3 years, even if not continuous, of proven work or professional experience relating to the profession in question

Be included in the Registers of Professional Associations established pursuant to law 4/2013 and recognized by the Ministry of Business and Made in Italy (ex MISE) as long as they refer to the profession in question